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2 posts. No theory: how we do it for clients, what works, what it costs and what to avoid.
An electrical wholesaler, 12 people, Comarch Optima. A sales rep took 26 minutes to retype an order from an email; the automation does it in 4 seconds. I go through it day by day, including the three things that went wrong.
A refrigeration service company, 300 emails a day to the office inbox, one person and two hours of sorting. Now the inbox labels itself, urgent matters go to WhatsApp and invoices stopped going missing. Including what didn't work the first time.
Free PDF: concrete processes from six areas of a company, with the time to build and the effect.
Write two sentences about what eats the most time. I will reply with what can be automated and where to start.